At Flux Media L.L.C-FZ (“we,” “our,” or “us”), available from http://fluxmedia.ae, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by our website and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Who We Are
Our website address is: http://fluxmedia.ae Flux Media L.L.C-FZ is a professional digital advertising and online media planning agency based in Dubai, United Arab Emirates.
2. Information We Collect
We only collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, such as when you use our “Contact Us” or “Let’s Talk” forms. This may include:
- Name and Surname
- Email Address
- Phone Number
- Company Name
- Any information you choose to provide in the message field.
3. Log Files
Flux Media follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
4. Cookies and Tracking Technologies
Our website uses “Cookies” to enhance user experience, analyze site performance, and optimize our digital marketing campaigns. We do not have user registration, membership portals, or comment sections, meaning we do not use cookies associated with user accounts.
We utilize third-party analytics and advertising tracking tools, specifically:
- Google Analytics: We use Google Analytics to track and analyze website traffic, user behavior, and engagement levels. This data helps us understand how visitors interact with our website so we can improve our content and performance. Google Analytics collects anonymized data such as your IP address, device type, and pages visited.
- Meta Pixel (formerly Facebook Pixel): We use the Meta Pixel to measure the effectiveness of our social media advertising campaigns, track conversions from Meta platforms (Facebook and Instagram), and build targeted audiences for future advertising. This allows us to deliver relevant advertising to users who have previously visited our website.
5. Third-Party Privacy Policies
Flux Media’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers/networks for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
6. How We Use Your Information
We use the information we collect or receive to:
- Respond to your inquiries, offer proposals, and provide customer support.
- Monitor, analyze, and optimize the performance and user experience of our website.
- Measure the ROI and effectiveness of our own digital advertising and marketing campaigns (via Google Analytics and Meta Pixel).
- Prevent fraudulent activities and ensure website security.
7. Data Retention
We retain your personal communication data (sent via contact forms) only for as long as necessary to fulfill the business purposes outlined in this Privacy Policy, or as required by corporate, legal, or administrative regulations in the UAE. Automated data collected by Google Analytics and Meta Pixel is retained according to the default retention periods set by Google and Meta.
8. Your Data Protection Rights
We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data held by us.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
9. Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
10. Contact Us
If you wish to exercise any of your data rights, or if you have any questions regarding this Privacy Policy, please contact us via our official website channel or email.